Water
Your City of Redmond water rates are comprised of fixed charges and commodity charges. It is important to note that water rates will fluctuate, particularly in the summer months, due to increased outdoor water use.
Your water supply comes from wells and water purchased from Cascade Water Alliance. Water from both sources is treated with chlorine and fluoride and is tested for quality on a daily basis. Your water has been fluoridated at a rate of one part per million.
Wastewater & Wastewater Treatment
Maintenance and construction of the local sewage collection system is paid through your city wastewater charge. The sewer collection system transports sewage from your home to a King County Wastewater Treatment facility.
King County is the regional provider for wastewater treatment and disposal. Maintenance costs for this collection system are paid by a separate wastewater treatment charge on your bill.
Stormwater
Each developed parcel in the City is subject to the stormwater utility charge. Drainage from most properties enters or impacts the City stormwater system in some manner. These facilities, which are generally located on City streets, require continual maintenance and improvement. The stormwater utility supports capital improvement projects for flood control, erosion, conveyance improvements, and regional water quality or detention facilities.
Stormwater Utility Charge
The utility also monitors the health of local streams, constructs habitat improvement projects, and responds to State and Federal regulatory and permitting requirements.
Information on upcoming changes to stormwater credits: Stormwater Credits
Utility Ordinances
The ordinances on this page are in pdf format which requires Adobe Acrobat to view.
Water and Wastewater Rates - Ordinance No. 2863
Stormwater Rates - Ordinance No. 2864
Leak Adjustments
The City of Redmond offers one leak adjustment every 2 years. For our leak adjustment policy and request form, please use the following link. Keep in mind that requests must be submitted within 60 days of the completed repair.
Leak Adjustment Policy and Request Form
Frequently Asked Questions: Such as "How to check for a leak"
How often is my meter read?
If you are a residential customer, your meter is read every 2 months. If you are a commercial customer, your meter is read monthly.
Contact Information
Phone: 425-556-2152
Fax: 425-556-2909
Email: UtilityBilling@redmond.gov
Please do not send confidential information via email
| SERVICE |
CONTACT
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Mailing Address for Payments
Payments receipted by outside vendor
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City of Redmond
Utility Billing
PO Box 3745
Seattle, WA 98124-3745
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Mailing Address
For all items EXCEPT payments
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City of Redmond
Utility Billing - 3NFN
PO Box 97010
Redmond, WA 98073-9701
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Visiting Address
Office Hours:
Monday-Friday, 8 a.m. - 5 pm
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City of Redmond
Customer Service Counter
City Hall
15670 NE 85th Street
Redmond, WA 98052
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| Water Quality Department |
425-556-2847
kcaldwell@redmond.gov
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| Stormwater Utility Info |
Stormwater Utility
425-556-2825
nr@redmond.gov
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