RSC Registration Policies and Procedures

General Registration Information

Pre-registration is required for all programs; no in-class registrations will be accepted. Participation without prior registration is not allowed.

Classes will be canceled if minimum enrollment is not met 48 hours prior to the beginning of the class, or by any deadline date specific to a class as mentioned in the class/trip description. So, DON'T WAIT TO SIGN UP!

Program Satisfaction Guarantee

Your satisfaction in our programs is guaranteed. If you are not completely satisfied with any class or program, you may request a refund in writing prior to completion of the class or program session. E-mail requests may be sent to: rsc@redmond.gov.


RSC Registration Policies and Procedures

Who is Eligible to Register for RSC Classes?

Age and location of residence determines eligibility and fees. Please state your status when registering. Look for the following letter designations when reading the fee line in class descriptions. 

  • S = Senior - Individuals 50 years of age or older, regardless of where they live, have first priority for registration, pay base fee
     
  • R = Resident – Individuals and their families younger than 50 years of age who reside or work in Redmond, pay same as Senior
     
  • N = Non-resident - Individuals younger than 50 years of age who reside outside of Redmond, pay approximately 20% more than base fee

Mixed-Age Classes

In order to offer a wider variety of classes, the RSC offers classes for adults starting at age 18 or older. Mixed-age classes are clearly indicated. Children are not allowed in classes or workshops unless specifically noted in the class or workshop description. Unattended children are not allowed in the common areas of the RSC while their parent or guardian is in a class or program.

Fee Scholarships

The City of Redmond Parks and Recreation Department wishes to make recreational opportunities available to all interested Redmond residents regardless of income. Partial scholarships are available to those who meet the requirements. The scholarship program is based on the availability of funds. If awarded the scholarship will pay up to 80 percent of the class fee; participants should be prepared to pay the balance at the time of registration. For more information on fee scholarships, or to request an application contact the RSC at 425-556-2314.

“Try It To See If You Like It” Coupon

While prior registration is required before participation is allowed in fee-based classes, there is the “Try It To See If You Like It” coupon that will allow you to try a class before you pay the fee. Please fill out and present the coupon to the instructor. One per person, per program. Good for one class only. Continued participation requires registration at full class fee. Not available in classes that have reached maximum enrollment or classes that meet two or less times.

Trips are excluded.

Easy Ways to Register

Phone-in Registration - 425-556-2314

Office hours:
• 8:30 am – 9:00 pm, Monday - Thursday
• 8:30 am – 4:30 pm on Fridays

By VISA/MasterCard
Please have the following information ready when you call:

  • the name of the class or trip or the class/trip number  
  • the date of the session you want  
  • your name, address and phone number  
  • credit card number and expiration date

Walk-in Registration:
Redmond Senior Center, 8703 160th Avenue NE, Redmond, Washington

Office hours:
• 8:30 am – 9:00 pm, Monday - Thursday
• 8:30 am – 4:30 pm on Fridays

Cash, check or credit card payment accepted.

On-line Registration:
Most fee based programs are available for registration on-line via the City’s web site.

Click here to register on-line.


Be sure to check your receipt to make sure you are enrolled in the correct class.

Trip Policies

  • Registration Priority - Trips are restricted to individuals age 50 or older. Redmond residents in the 98052 zip code area have registration priority; non-residents may register two days later. Registration dates are listed in the RSC News.
     
  • Transportation to the RSC - All trips originate at the RSC. Some trips include transportation to and from the RSC for Redmond residents. Trips that do not include transportation to and from home will be clearly noted in the description.
     
  • Pre-Trip Notification - As a courtesy, staff or volunteers generally telephone all registered participants one to three days prior to the trip to review details. However, it is your responsibility to ensure that you are aware of your trip’s requirements.
     
  • Meals and Admissions – Trip descriptions clearly state what is included. Whenever possible, admission is included in the trip fee to facilitate entrance into the attraction. Generally, trip fees do not include meal costs. Be prepared to pay your meal cost and gratuity. (Please note: our driver may not accept gratuities.)
     
  • Times – Every attempt is made to publish accurate times in the RSC News. Unless advised otherwise by staff, plan to arrive at the RSC 15 minutes before the published time. Please avoid time conflicts by not planning other activities immediately following the estimated time of return.
     
  • Mobility Assistance - Accommodations are available for individuals who use a wheelchair for mobility. If an attendant is needed to push the wheelchair, this person must be provided by the participant; no additional fees will be charged. Please notify staff of such needs at the time you register so appropriate bus reservations can be made.
     
  • Withdrawal - If you need to withdraw from a trip, please notify the RSC Program Coordinator as soon as possible. A refund may or may not be available; please see the trip description and the standard refund policy listed in the next section of this guide. If there is a waiting list, the staff will make every effort to fill the seat. Participants are not allowed to arrange their own replacements as there may be a waiting list.

 

Withdrawal/Refund Guidelines for Classes, Trips & Programs

For withdrawal:

  • More than seven days before start date - 90% Refund  
  • Less than seven days before start date - 50% Refund  
  • Cancelled Class - 100% Refund

A special refund request may be made if you find it necessary to withdraw due to serious circumstances that affect your class participation. Please direct request in writing to our Program Coordinators. Requests may be sent by email to rsc@redmond.gov. Requests will be addressed on a case-by-case basis.

Exceptions: Certain trips, events and/or classes have special refund procedures and payment deadline dates. Please check description in the RSC News or the Recreation Brochure.

Transfers

Transfers to future sessions or other classes must be made prior to the second meeting of the class currently enrolled.

    

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   Contact Information:

    Physical Address:
    Redmond Senior Center
    8703 160 Ave NE
    Redmond, WA  98052

    Mailing Address:
    Redmond Senior Center MS: CHSC
    PO Box 97010
    Redmond, WA  98073-9710


    Phone:  425-556-2314
    Email:  rsc@redmond.gov